Terms and Conditions

Reality Render Studio Inc.

Effective Date: July 10, 2025

These Terms and Conditions (“Terms”) govern the provision of services and the use of deliverables provided by Reality Render Studio Inc. (“Company,” “we,” or “us”). By engaging our services, you (“Client”) agree to be bound by the following terms:

1. Services Provided

Reality Render Studio Inc. offers visual content production services including point cloud animations, 3D model visualizations, rendering, post-production, and video editing. We offer three standardized service packages—Starter Pack, Essential Pack, and Premium Showcase—each with defined pricing and scope. Custom projects are also available upon request.

While we are open to discussing consulting, training, and onboarding services, these are considered on a case-by-case basis.

We do not provide point cloud cleaning, engineering validation, legal surveying, or similar professional services.

2. Project Process

• Request & Acknowledgment: Projects begin when the Client submits a Project Request Form. The Client will receive an acknowledgment email confirming receipt and notifying them that their files will be reviewed.

• Project Intake Review: Reality Render Studio Inc. will review the submitted data and assess project feasibility. If the project is suitable, the Client will receive a confirmation email stating that work has commenced.

• Revisions: All standard packages include one feedback round. Additional revisions may be subject to additional fees.

• Turnaround Time: Typical delivery times are:

• Starter Pack: 4–5 business days

• Essential Pack: 5–7 business days

• Premium Showcase: 7–10 business days

These are estimates and not guaranteed delivery dates.

• Client Delays: Delayed delivery of input files or feedback may postpone project completion. Reality Render Studio Inc. is not responsible for delays resulting from late or incomplete submissions.

3. Payment Terms

• Fees: Our website publishes standard service package fees; custom project fees are defined in a written quote.

• Payment Schedule: No upfront payment is required. Clients will receive a preview for review. Once the project is finalized, payment must be made online in full before the final deliverables are released.

• Final Delivery: Upon successful payment, Clients will receive a secure download link to access their final deliverables.

• Payment Method: All payments must be made through our website via FastSpring, which supports multiple international payment options and tax compliance.

• Cancellation: If a project is cancelled after confirmation but before final delivery, a minimum charge may apply based on the work completed.

4. Intellectual Property Rights

• Client Materials: The Client retains ownership of any materials submitted.
  

• Deliverables: Clients are granted a perpetual license to use the final deliverables freely upon full payment. They may edit, reuse, or distribute them without restriction, except as noted below.
  

• Restrictions: Clients may not resell, sublicense, or commercially redistribute the deliverables or their derivatives to third parties without prior written approval from Reality Render Studio Inc.
  

• Portfolio Use: Reality Render Studio Inc. and NUBIGON Inc., a solutions partner of Reality Render Studio Inc., retain the right to use deliverables to showcase their services and capabilities. 

5. Portfolio Rights

By agreeing to these Terms, the Client consents to Reality Render Studio Inc. and NUBIGON Inc. using deliverables, logos, and brand names for promotional purposes. If clients wish to opt out of this clause, they must submit a written request and accept an additional charge.

6. Confidentiality

Reality Render Studio Inc. and NUBIGON Inc. treat all client data (e.g., point clouds, models, and project files) as confidential. Only the visual deliverables may be used publicly for portfolio or marketing purposes. This clause serves as a default confidentiality agreement. Confidentiality obligations remain in effect indefinitely unless otherwise agreed in writing.

7. Client Responsibilities

The Client is responsible for:

• Providing all required files in supported formats. These must be compatible with NUBIGON Inc. software and are subject to review by Reality Render Studio Inc. to determine feasibility before work begins. Supported formats include (but may be subject to change):
  

• Point Clouds: E57, LAS, LAZ, RCP, RCS
  

• 3D Models: IFC, RVT, OBJ, DWG, DXF
  

• CAD Drawings: DWG, DXF
  

• Gaussian Splats: PLY
  

• Submitting clean point clouds and Gaussian splats.

• Making sure all files are aligned in a shared coordinate system.

• Ensuring they have legal rights to all submitted materials.

• Responding to review and feedback requests within a reasonable timeframe.

• The submitted materials will be reviewed for quality and feasibility. The client will be notified during the Project Intake Review if any issues are identified.

8. Revisions and Rework

• One round of feedback is included in all standard packages.

• Additional revisions are available at extra cost and will be quoted on a case-by-case basis.

9. Termination

• Either party may terminate a project with written notice.

• No non-refundable deposit is required.

• In the event of cancellation, the Client must pay for all completed work.

• Only completed deliverables will be provided; partially finished files will not be shared.

10. Limitation of Liability

Reality Render Studio Inc. provides all services and deliverables “as is” without any warranties or guarantees, express or implied. To the fullest extent permitted by law, Reality Render Studio Inc. shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or in connection with:

• The use or inability to use our services or deliverables;

• Any delays or failures in performance due to client inaction or delay;

• The quality, completeness, or accuracy of client-provided materials;

• Any issues related to third-party tools, hardware, software, or internet connectivity;

• Any errors, omissions, or inaccuracies in the final deliverables.
  

The Client agrees to assume full responsibility for using and interpreting all final deliverables by engaging our services.

11. Governing Law

These Terms shall be governed by and construed under the laws of the State of Delaware. All disputes will be subject to the exclusive jurisdiction of the courts of New York, NY.

12. Dispute Resolution

Before resorting to litigation, the parties agree to attempt to resolve any disputes arising out of or relating to these Terms through good faith negotiation. The parties agree to participate in non-binding mediation if a resolution cannot be reached. If mediation fails, either party may initiate legal proceedings under the Governing Law clause.

13. Website Use

By accessing or using the Reality Render Studio Inc. website, users agree not to engage in any misuse of content, reverse engineering, data scraping, or actions that may harm the site's functionality, security, or content. All website content—including text, graphics, videos, and other media—is the property of Reality Render Studio Inc. and may not be copied, distributed, or republished without prior written permission. Use of the website is at the user’s own risk, and Reality Render Studio Inc. disclaims all liability related to site performance, availability, or security.

14. Modifications

We reserve the right to update these Terms. Clients will be notified in writing of any material changes. Continued use of our services after such notice constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, please contact:

Reality Render Studio Inc.

contact@realityrenderstudio.com 

By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.